Not All Angels Have Wings

By: Sonya Ferris, Enterprise Communications

He was standing on a ladder to clean out a roof drain when the unthinkable happened.

Kevin*, a 47-year-old man from North Florida, lost his balance and fell to the ground, fracturing both elbows, his left shoulder, and left kneecap upon impact. The injuries were so severe that he spent 19 days hospitalized at a local trauma center and rehab hospital and required five surgeries.

Kevin’s wife and father, John*, immediately became his caregivers—and realized they would need help navigating the complexities of the health system.

Thankfully, their health insurance Health Advocate R.N. Nancy Byers was ready to step up.

GuideWell Celebrates Nurses Week

Throughout the GuideWell enterprise, there are many nurses in many different roles. National Nurses Week, which begins each year on May 6 and ends on May 12 - the birthday of nursing founder Florence Nightingale- is an exciting opportunity for our company to recognize the significant contributions of nurses in our organization. Recently, we caught up with a few nurses to hear more about how nursing has had an impact on their lives, especially during COVID-19.

Kirsten Baker, RN, BSN, MBA, CHC | Florida Blue Center