Consumerism

Response to Wednesday’s Unrest in Washington, D.C.

We all witnessed the extraordinary and disturbing events that took place Wednesday at the U.S. Capitol in Washington, D.C.

I shared with my team this week that although our country is deeply divided, the things that unite us are always stronger than our differences. At GuideWell and Florida Blue, one of our Corporate Values is respect. We’ve leaned heavily on that value lately, and we must continue to do so.

Wednesday’s events remind us how important it is to remain committed to listening to each other, respecting each other and finding common ground. Violence has no place in our political process, and I remain hopeful that we will be able to accomplish a peaceful and orderly transition of power.

I am heartened to see that, in the end, the system worked. Leaders came together for the common good.

Not All Angels Have Wings

By: Sonya Ferris, Enterprise Communications

He was standing on a ladder to clean out a roof drain when the unthinkable happened.

Kevin*, a 47-year-old man from North Florida, lost his balance and fell to the ground, fracturing both elbows, his left shoulder, and left kneecap upon impact. The injuries were so severe that he spent 19 days hospitalized at a local trauma center and rehab hospital and required five surgeries.

Kevin’s wife and father, John*, immediately became his caregivers—and realized they would need help navigating the complexities of the health system.

Thankfully, their health insurance Health Advocate R.N. Nancy Byers was ready to step up.

Full Transcript: President and CEO Pat Geraghty Video Message on Driving Innovation

Health care is an ever-changing industry that thrives on innovation. And that innovation leads to healthier children, healthier families and healthier communities. I’m proud that GuideWell continues to be an innovative leader, dedicated to finding new ways to provide quality health care that remains affordable.

To do this, we’re collaborating with companies that are leaders in their fields to ensure our members receive high-quality care that is both innovative and affordable.

GuideWell's 2020 Year in Review

This year has brought many challenges to our industry. But for GuideWell, 2020 is so much more than a story of tribulations. It’s a story of how we’ve overcome adversity in powerful and meaningful ways.

You may recall last December, we highlighted our enterprise’s 10 big wins for 2019. I find it only fitting to carry on this tradition this year by highlighting how we’re staying true to our mission through an unprecedented year.

This is what reimagining the future of health care looks like. And through efforts like these, we will continue driving health care costs down and increasing access for more individuals and families.

In no particular order, here are 10 accomplishments through adversity from 2020:

Pat Geraghty Full Transcript: Meeting Members’ Needs during OEP

There’s no more important time to have affordable quality health care coverage than in the midst of a crisis like COVID-19. We kept that in mind as our team prepared for the annual Open Enrollment Period for 2021.

Our members’ needs have changed from even just a year ago. That’s why we expanded myBlue, our most affordable plan, to 36 counties. We made sure our premiums are even more affordable in 2021. We increased the amount members can earn in rewards incentives. And virtual health will play a more prominent role than ever – so we’ve got members covered there, too.

Pat Geraghty Transcript: Reimagining How We Provide Care and Support

As COVID-19 cases topped 10 million across the country last week, and hospitalizations hit an all-time high, we are hearing some encouraging news.

The drug manufacturer Pfizer has announced that early data indicates its coronavirus vaccine is more than 90% effective. They’re seeking emergency use authorization, which could make the vaccine available to some before the end of the year. And the FDA has issued emergency authorization for an Eli Lilly antibody therapy to treat mild to moderate cases.

That said, there has never been a more important time to make sure we’re doing everything possible to keep ourselves and our loved ones healthy. It’s up to us to continue our important work to keep our communities safe – from encouraging healthy habits to helping prevent the flu.

FHCP setting the standard with integrated model of care

By: Sonya Ferris, Enterprise Communications

They’ve been around for a while—and they couldn’t be more proud of that fact.

Offering both high-quality, integrated care and a wide range of affordable health insurance options for individuals, families and groups, Florida Health Care Plans (FHCP) has been serving the communities of Central Florida since 1974. In fact, they’re the second oldest HMO in the nation!

But don’t let their age fool you. Now part of GuideWell Health after first being acquired by Florida Blue in 2009, FHCP offers innovative care plans, coupled with cutting-edge health delivery.

Their all-in-one facilities provide state-of-the-art treatment and advanced technology with labs, pharmacies, primary care physician offices, radiology, and extended hours care centers under one roof.

WebTPA to Join GuideWell’s Family of Companies

GuideWell Mutual Holding Corporation (GuideWell), the parent to a family of forward-thinking companies focused on transforming health care, announced today that they have signed a definitive agreement to acquire WebTPA, an innovative and market leading administrator of self-funded employer health plans.

WebTPA provides integrated and highly customizable administration solutions and products to employers, health systems and insurance companies. Through its technology, operating platform and deep expertise, WebTPA is able to uniquely serve the needs of its customers. Terms of the transaction, which is expected to close by the end of the year, were not disclosed.

GuideWell Acquires Majority Stake in New Directions Behavioral Health

GuideWell Mutual Holding Corporation (GuideWell), the parent to a family of forward-thinking companies focused on transforming health care including Florida Blue, Florida’s leading health insurer, announced that it has signed an agreement to become the majority shareholder of New Directions Behavioral Health (New Directions), a leading managed behavioral health care organization.

GuideWell, currently a minority shareholder of New Directions, will acquire all interests from Blue Cross Blue Shield of Kansas City and Blue Cross Blue Shield of Michigan as part of the transaction. Blue Cross and Blue Shield of Alabama, Arkansas Blue Cross and Blue Shield, Blue Cross and Blue Shield of Kansas and BlueCross Blue Shield of Louisiana will remain minority shareholders of New Directions. New Directions will continue to operate as an independent company and retain all exiting and remaining owner plans as customers. Terms of the transaction were not disclosed.

Health Information Project Wins Statewide Award in GuideWell Health Equity Challenge

A South Florida organization dedicated to empowering student health ambassadors has taken top honors in a statewide innovation challenge to address health access and equality. Health Information Project (HIP) was awarded a $40,000 grand prize in the GuideWell Reshaping Health Access Challenge, a statewide competition focused on addressing health disparities in Florida.

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